Monday, July 27, 2009
Wow...
I just realised how long it had been since I last posted here. Damn, I will make more of an effort I promise.
118800 - Mobile Directory Enquirees
This link gives the background to the following emails. Hell, it's bad enough on the land line and I'm registered with TPS. Anyway, after giving up on attempting to access the website, I emailed them. I was surprised at the reply - they want *more* personal information?! Any further replies will be posted.
Hi there,
After trying repeatedly for the last three weeks to get my mobile numbers made ex-directory on your service, I find I still can't.
Do you have any plans to allow people an alternate way to become ex-directory?
The cynical among us are beginning to think this is just a way to stop us removing our numbers from your list.
Regards,
Indy
Thank you for your email enquiring about the resumption our service to make yourself ex-directory.
Firstly, we want to reassure you that 118 800 connects people; we do not give out mobile phone numbers.
Our ex directory system is currently unavailable due to the developments we are making to improve our service to customers and we expect this to continue for a little while yet. However our mobile phone connection service is also unavailable currently so no enquirer will be connected to a mobile phone for now.
We suggest you visit 118800.co.uk later when our service resumes to make yourself ex-directory. In this way, you’ll get immediate confirmation of when the ex-directory listing will take effect.
If you’d rather not keep checking back to the site then we can offer to do it for you when the service resumes. In this case we need some more information from you. Please email us at contact@118800.co.uk with your correct name, home address and mobile phone number. Please title the email ‘ex-directory’. We will not process the request without a correct name, home address and mobile number. We cannot send you a confirmation. But you will be able to check you are ex-directory by searching for yourself at 118800.co.uk at no charge as soon as the service resumes.
Regards
118 800 Customer Service
Thank you for the reply.
I see your website is still unavailable.
From what you outlined below, am I right in thinking that to make myself ex-directory on your website (i.e., so that people who do not know me can't cold-call me), you want my full name and address in addition to my mobile number that you may (or may not) already have on your records?
I have to supply you with more personal data in order that you don't make use of my phone number?!
Do you really think that in this day and age when we are being reminded not to pass out personal data to reduce identity theft that people are willing to do this?
I don't see any information on your website (well, what is currently working at least) that gives me any feeling of confidence that my data will be kept private.
Steve
Hi there,
After trying repeatedly for the last three weeks to get my mobile numbers made ex-directory on your service, I find I still can't.
Do you have any plans to allow people an alternate way to become ex-directory?
The cynical among us are beginning to think this is just a way to stop us removing our numbers from your list.
Regards,
Indy
Thank you for your email enquiring about the resumption our service to make yourself ex-directory.
Firstly, we want to reassure you that 118 800 connects people; we do not give out mobile phone numbers.
Our ex directory system is currently unavailable due to the developments we are making to improve our service to customers and we expect this to continue for a little while yet. However our mobile phone connection service is also unavailable currently so no enquirer will be connected to a mobile phone for now.
We suggest you visit 118800.co.uk later when our service resumes to make yourself ex-directory. In this way, you’ll get immediate confirmation of when the ex-directory listing will take effect.
If you’d rather not keep checking back to the site then we can offer to do it for you when the service resumes. In this case we need some more information from you. Please email us at contact@118800.co.uk with your correct name, home address and mobile phone number. Please title the email ‘ex-directory’. We will not process the request without a correct name, home address and mobile number. We cannot send you a confirmation. But you will be able to check you are ex-directory by searching for yourself at 118800.co.uk at no charge as soon as the service resumes.
Regards
118 800 Customer Service
Thank you for the reply.
I see your website is still unavailable.
From what you outlined below, am I right in thinking that to make myself ex-directory on your website (i.e., so that people who do not know me can't cold-call me), you want my full name and address in addition to my mobile number that you may (or may not) already have on your records?
I have to supply you with more personal data in order that you don't make use of my phone number?!
Do you really think that in this day and age when we are being reminded not to pass out personal data to reduce identity theft that people are willing to do this?
I don't see any information on your website (well, what is currently working at least) that gives me any feeling of confidence that my data will be kept private.
Steve
Silly things to do whilst bored #123
Switch your satnav to the Australia map, then watch it have an anuerism trying to work out where it is.
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